AI for small business
In a small business the owner does the quoting, the follow-up, the customer questions, the receipts and the induction of every new person. We build small, specific systems that take on the repetitive part of each of those, priced for a business of a few people, and we tell you plainly when an off-the-shelf tool would do the job. Advice before anything is built is on AI consulting for small business.
What AI can take on in a small business
Quotes and follow-ups
A quote drafted from your own price list and the customer’s request, in your template, for you to check and send, with follow-ups scheduled and nothing sent without you.
Customer questions from your own information
Opening hours, services, prices and common questions answered on your website or by message, from information you control, with anything unusual handed to a person.
Bookkeeping preparation
Receipts and invoices captured, categorised and matched to payments, ready for your bookkeeper or accountant, who makes every decision about what is claimed.
Staff induction and procedures
How your business actually does things, turned into short videos and written procedures new staff can follow, updated when something changes.
Documents drafted from how you work
Policies, terms, job descriptions and customer letters drafted from your own practice and your existing documents, for you to review and your professional advisers to check where that matters.
Reporting from the systems you already use
Sales, jobs, stock and cash brought together from your accounting, point-of-sale and job systems into one view you can read on a phone.
What stays with people
- Prices, promises to customers and every customer relationship stay with you.
- Tax, legal and financial decisions are made with your accountant, bookkeeper or lawyer; the systems prepare and sort.
- What goes out under your business name is checked by you or someone you trust.
- Customer information goes only where you have agreed it can go.
A draft is a draft until someone who knows the work has read it and signed it off. Every system we build waits for a person before anything is sent, submitted or decided.
On request we review the exact content against the standards your service works under and state the scope of that review in writing.
What we can build for you
- A quoting and follow-up tool that works from your price list and your inbox.
- A website assistant that answers from your own information, described on AI avatar for your website.
- A bookkeeping preparation workflow connected to your accounting software.
- Induction videos and procedures, described on induction and training videos.
Plain-language advice, an AI policy for your staff and an hourly rate for consulting are on AI consulting for small business.
How to start
- A discovery session at $220 an hour inc GST: we work through one task with you, look at what you already have, and give you a written scope. You keep the scope whether or not you build with us.
- A defined prototype: one task, working in your setting, with a clear finish line and a fixed written quote, agreed before any work starts.
- A custom build in staged milestones, each quoted in writing before it starts, so you can stop at any stage and still have something you can use.
Why aXai
aXai is a disability-led AI, software and accessibility company. We build AI systems, software, and concepts and prototypes ready to scale, and we deliver them through AI-supported work: skilled people with disability in real, properly paid roles, working to clear quality standards, with AI removing the barriers and people keeping the accountability.
Every project runs on our own infrastructure, the Decision Bus and Project Layer, so each step is planned, signed off by a person and on the record. That is our operating advantage. Read how it works.
Related pages
- AI consulting for small businessPlain-language AI advice, an AI policy for your staff, and software built with your team.
- AI avatar for your websiteA friendly guide on your website that answers common questions from your own information.
- AI for your sectorOne page per sector: the real tasks AI can take on there, what stays with people, and what we can build.
Tell us the task
Describe one task in your own words, without any client, participant or patient details. We will reply by email with the next step, usually a discovery session. Prefer to talk first? Contact us.