Skip to main content

Questions and answers

Questions buyers ask

Plain answers to the questions people ask before they buy from us. If yours is not here, ask us.

Prices and quotes

How much do videos cost?

Videos have fixed prices from $149 including GST. The full price list is on our AI avatar videos page.

What is your hourly rate?

Consulting and advice is $220 an hour inc GST.

How is everything else priced?

Software, AI tools, audits and other build work have a fixed written quote, agreed before any work starts. The quote sets out what is included, what you will receive and support after delivery.

Can we start with something small?

Yes. One video or one hour of advice is a simple way to find out whether we are the right fit.

How long will our job take?

Tell us your deadline when you get in touch. We confirm the timing in your quote.

See induction and training videos and AI consulting and software.

What we do

What does aXai do?

aXai is a disability-led AI, software and accessibility company with a set of specialist services: custom software, AI consulting, AI avatar videos, AI avatars for websites, accessibility audits and AI mentoring.

Can we see examples of your work?

Our work page shows products we have built and run ourselves. For videos, you can ask for a sample made from your own material before you buy.

Do you work with organisations outside Victoria?

Yes. We work with organisations anywhere in Australia.

Who signs an accessibility audit report?

Every accessibility audit report is signed by our founder, who holds a Diploma of Access Consulting. Audits are done against WCAG 2.2.

NDIS

Is aXai a registered NDIS provider?

Our NDIS registration is applied for, with the application in progress. We will tell you what that means for you before you start.

Can NDIS funding pay for AI mentoring?

Pricing is published when the program opens; whether a plan can fund it is checked with you first. See AI mentoring.

Are your services for organisations or for individuals?

Both. Organisations get a commercial quote. If the work is for one person and might be NDIS-funded, we look at the funding route separately, before any quote.

See AI mentoring and our page for NDIS providers.

Purpose and procurement

What does a project with aXai do?

aXai delivers through AI-supported work: skilled people with disability in real, properly paid roles, with AI removing barriers in the work. See our impact.

Is aXai a social enterprise certified by Social Traders?

aXai is a disability-led business. Our social procurement page sets out the supplier evidence we can give you for your reporting or tender.

Can you give us job numbers?

Yes, on request. If you need figures for a report or a tender, ask us and we will give you figures backed by our records.

See social procurement and our impact.

Privacy

Is our information kept private?

Send us only material you are happy to share with staff or the public, and never private details about clients, participants or staff. If your information would be processed outside Australia, we tell you before you send anything.

Do you need access to our systems?

Only if the job calls for it, and only what you agree to. For an audit of a sign-in area, a test account with made-up details is enough.

Our privacy policy has the detail.

Why aXai

aXai is a disability-led AI, software and accessibility company. We build AI systems, software, and concepts and prototypes ready to scale, and we deliver them through AI-supported work: skilled people with disability in real, properly paid roles, working to clear quality standards, with AI removing the barriers and people keeping the accountability.

Every project runs on our own infrastructure, the Decision Bus and Project Layer, so each step is planned, signed off by a person and on the record. That is our operating advantage. Read how it works.

Still have a question?

Ask us. We will reply by email with a plain answer.

Contact us