Your Organisation, Answered on Your Website
An AI guide on your website that knows your organisation. It answers visitors from your own material - your services, your policies, your common questions - by text or by voice, and hands over to a person when a question needs one.
Try it now: Click the chat button in the bottom right to talk to Axel's avatar, or visit Meet Axel.
What makes it different
Not another chatbot. An intelligent avatar that actually knows your domain.
Answers it can stand behind
Your avatar draws from custom knowledge bases to provide accurate, contextual answers about your organisation, services, or domain expertise.
A presenter who speaks, live
Lifelike video avatars that speak your content naturally, on your own site. Voice and text input supported.
Answers from your own content
Answers come from your own content, with the source shown. Every response draws on the most relevant part of your material.
Knowledge you can add
Your avatar is only as good as its knowledge. We help you build knowledge bases from your own material that ground every response in real content.
Your organisation
Your services, policies, FAQs, and procedures
- +Service descriptions
- +Pricing information
- +Process guides
- +Team expertise
Your field
Specialised knowledge for your industry or field
- +Industry regulations
- +Best practices
- +Technical documentation
- +Research findings
Australian disability law
Pre-indexed disability and discrimination legislation
- +Disability Discrimination Act 1992
- +NDIS Act and Guidelines
- +State disability services acts
- +Tribunal decisions
Support and referral
Crisis support, advocacy services, and referral pathways
- +Crisis helplines
- +Advocacy organisations
- +Government services
- +Community resources
You are not starting from scratch
We've indexed the Australian disability law corpus, drawn from the Open Australian Legal Corpus. Legislation chunked by section, Royal Commission volumes by heading, case law pre-chunked. Your avatar can reference the Disability Discrimination Act, NDIS Act, Mental Health Acts, guardianship cases, and tribunal decisions—out of the box.
Learn more about the Legal Corpus →Where organisations use it
AI avatars work across many contexts. Here's where they shine.
Disability advocacy
Enable anonymous communication for people who need advocacy support. The avatar can discuss rights, explain processes, and provide referrals without requiring the person to identify themselves.
Privacy-preserving advocacy support
Finding the right service
Help users navigate complex service systems like the NDIS. The avatar explains eligibility, processes, and rights while drawing from actual legislation and guidelines.
Grounded in real policy documents
Customer support
Support on your website, in your voice: an avatar that knows your business, trained on your specific knowledge base.
Your expertise, on every page
Training and education
Deliver consistent training content through an engaging avatar interface. Draw from your training materials, policies, and procedures.
Interactive learning experiences
What you get
A finished avatar on your site, built around your own content.
A knowledge base built from your material
Your documents, FAQs, policies and expertise, organised so the avatar can find the right answer and show where it came from.
An avatar that represents your brand
Personality, tone, voice and visual presentation designed with you, so the avatar sounds and looks like your organisation.
Integration into your website or application
A widget on your site or a connection to your own application, with the Australian legal corpus included where it is relevant to you.
Tested with real scenarios
Tried against the questions your visitors actually ask, refined with you, and tuned once it is live.
What it does, and where it hands over
People arrive at a website with a question. Many will not read five pages to find the answer, and many will not phone. They leave. For some visitors the barrier is bigger: reading is hard, typing is hard, or the site is organised in a way that only makes sense to the people who built it.
Good jobs for a guide
- Explaining what you do and who you help.
- Answering the questions your front desk hears every day.
- Helping people find the right form, page or phone number.
- Explaining a process step by step, such as how to enquire or how to make a complaint.
Jobs to keep with a person: advice about an individual’s situation, anything urgent, and anything that involves private or sensitive information. A guide should say so and hand over.
What to decide before you start
- Which questions it should answer, and which it should hand to a person.
- What information it may draw on. Only material you are happy to make public.
- How visitors will be told they are talking with an AI guide.
- Who in your organisation keeps its information up to date.
We work through these with you, and the answers go into your written quote, along with what is included and support after delivery. What it costs: a fixed written quote, agreed before any work starts.
What it is built on
Where it runs, what it draws on, and what happens after it is delivered.
Hosted in Australia
Your information stays yours
Answers from your material
Australian disability law
Built to grow
Supported after delivery
Common questions
- Will it give wrong answers?
- Any AI guide can make mistakes, so it is built to be safe when it does. It answers from the information you give it, it should tell visitors it is an AI guide, and it offers a way to reach a person.
- Can it replace our phone line or front desk?
- No. It takes the common questions so your people have more time for the ones that need them.
- Does it need private information about our clients?
- No. It should only draw on information you are happy to make public. Please never send us private details about clients or staff.
- What does it cost?
- It depends on how much information it covers and how it fits into your website. You get a fixed written quote before any work starts.
Why aXai
aXai is a disability-led AI, software and accessibility company. We build AI systems, software, and concepts and prototypes ready to scale, and we deliver them through AI-supported work: skilled people with disability in real, properly paid roles, working to clear quality standards, with AI removing the barriers and people keeping the accountability.
Every project runs on our own infrastructure, the Decision Bus and Project Layer, so each step is planned, signed off by a person and on the record. That is our operating advantage. Read how it works.
Talk to us about a guide for your website
Whether you need disability advocacy support, customer service, or training delivery, let's discuss how an AI avatar can represent your organisation.