Your Feedback Matters
Found a bug? Have a feature idea? Tell us what you think. No corporate speak, no auto-responses.
What Kind of Feedback?
Choose the category that best fits your feedback. We read everything and respond to most.
Bug Report
Something broken? Something not working as expected? Let us know.
Email: annette@axai.com.au
Feature Request
Have an idea for a new feature or improvement? We want to hear it.
Email: annette@axai.com.au
General Feedback
Thoughts on the platform, content, or experience? We're listening.
Email: annette@axai.com.au
Accessibility Issues
Priority-Zero. We respond within 24 hours to accessibility barriers.
Email: annette@axai.com.au
Content Feedback
Thoughts on a specific panel or post? Ideas for future topics?
Email: annette@axai.com.au
Partnership Inquiries
Interested in collaborating or partnering with disabilityX?
Visit Contact Page →What Happens Next?
Your feedback goes straight to the team. Here's what to expect:
We Read Everything
Every piece of feedback is reviewed by a human (not an AI). We don't auto-filter or categorize based on sentiment.
Response Time
Accessibility issues: Within 24 hours
Bugs: Within 2-3 business days
Feature requests & general feedback: We acknowledge receipt and consider for roadmap
Transparency
We're building a public roadmap where you can track feature requests and vote on priorities. Coming soon.
Tips for Effective Feedback
Help us help you. Here's what makes feedback most useful:
For Bug Reports:
- → What were you trying to do?
- → What happened instead?
- → What browser/device were you using?
- → Can you reproduce it? If so, what are the steps?
- → Screenshots or error messages if available
For Feature Requests:
- → What problem would this solve?
- → Who would benefit from this feature?
- → How do you imagine it working?
- → Are there workarounds you're using now?
For Accessibility Issues:
- → What assistive technology are you using?
- → What page/feature has the barrier?
- → What were you trying to accomplish?
- → What specific barrier did you encounter?
Ready to Share?
Choose the feedback category above and send us an email. We read everything.